FAQ
We’re happy to assist with any questions you may have. Please use the message box below and include as many details as possible. Kindly note that our office hours are from 9 AM to 4 PM (Gili Trawangan time).
For a quicker response, feel free to contact us directly via the floating WhatsApp button
James Bungalow welcomes any queries.
James Bungalow – Frequently Asked Questions (FAQ)
1. Where is James Bungalow located?
James Bungalow is located on Gili Trawangan, one of the beautiful Gili Islands in Lombok, Indonesia. It is situated just 150 meters from the center of the island, offering easy access to local attractions, restaurants, and the beach.
2. What time is check-in and check-out at James Bungalow?
- Check-in: From 1:30 PM
- Check-out: Between 10:00 AM and 10:30 AM
If you need an earlier check-in or a later check-out, please let us know in advance, and we will do our best to accommodate you, depending on availability.
3. Is James Bungalow suitable for children?
Yes, James Bungalow welcomes children of all ages. However, children aged 12 years and older are considered adults and will be charged accordingly. Please make sure to include the number and ages of children in your booking to ensure the most accurate pricing.
4. Are cribs or extra beds available?
Unfortunately, cribs and extra beds are not available at James Bungalow. We recommend confirming your group size at the time of booking to ensure the best room option for your needs.
5. Is breakfast included in my stay?
Breakfast is not included in the standard room rate, but we do offer a selection of delicious meals and beverages at the guesthouse. You can enjoy fresh local dishes during your stay.
6. Can I bring my pet to James Bungalow?
Unfortunately, pets are not allowed at James Bungalow.
7. What activities can I do during my stay at James Bungalow?
James Bungalow offers several activities for guests to enjoy (charges may apply), including:
- Cycling
- Snorkeling
- Diving
- Bicycle rental
- Bike tours
Feel free to inquire at the front desk for more information about arranging these activities during your stay.
8. What types of rooms are available at James Bungalow?
At James Bungalow, you can book the following room types:
- Triple Room
- Double Room
- Twin Room
Each room is designed for comfort and relaxation, with a simple and cozy atmosphere.
9. How far is James Bungalow from the nearest beach?
James Bungalow is located just 150 meters from the nearest beach, allowing for easy access to the crystal-clear waters of Gili Trawangan. Enjoy the sun, sand, and sea just a short walk away.
10. How much does it cost to stay at James Bungalow?
Room rates at James Bungalow vary depending on the time of year, room type, and booking details. To get an accurate price for your stay, please enter your travel dates when booking.
11. Is there parking available at James Bungalow?
James Bungalow is located in a pedestrian-only area on Gili Trawangan, so there is no parking available on-site. However, guests can easily access the guesthouse by foot, bicycle, or horse-drawn cart.
12. Is Wi-Fi available at James Bungalow?
Yes, Wi-Fi is available at James Bungalow. You can stay connected during your stay at no extra charge.
13. What payment methods are accepted at James Bungalow?
James Bungalow accepts cash payments and Express checkout by STRIPES through our website. Please ensure you have sufficient funds to settle your bill upon check-in or check-out if you are paying cash.
14. Can I cancel my reservation?
Cancellation and prepayment policies vary depending on your selected room type. Please review the booking details and conditions at the time of booking or contact us directly for more information.
15. How do I get to James Bungalow from Lombok or Bali?
The most common way to reach Gili Trawangan from Lombok is by boat, which takes about 30 minutes. From Bali, you can take a ferry or speedboat, with travel time typically around 2 to 2.5 hours.
If you have any other questions, feel free to contact us directly, and we’ll be happy to assist you!